PDA

View Full Version : Batch Process Clickbank Refunds?


mrosson
July 27th, 2005, 09:11 PM
Could any clickbank merchants here tell me if there is any way to batch process refunds, instead of having to hunt for each order receipt and forward them individually for processing? That gets really repetitive and boring after awhile.. especially when you're out of town, the refund requests pile up, and you know that you need to process them all soon, because otherwise they might do a chargeback. On top of that, most people don't include their order number in the email, so I have to look them up by name (like hell I know all of my customers by name, lol), find the order number, and forward the email to refunds@clickbank. Is there an easier way?

Another question: While on this subject, is it possible to do a "chargeback" on an electronic check? The thought crossed my mind that while electronic checks are less favorable because of all of those pesky "INSF" bounced checks and the $1 fee associated with the return, they might be better chargeback-wise because they aren't really reversible, as far as I know?

And yeah I know that I'm wording this from a merchant's perspective, are there any merchants in the house that have the answers? :)
ColinSick
July 27th, 2005, 09:15 PM
You can put a stop payment on an electronic check. The time window for a stop payment is substantially shorter than that of a chargeback.
Jeff
July 28th, 2005, 01:27 PM
Why are you doing so many refunds? You should re evaluate what your selling if you have to refund alot.

credit card charge back time is up to a year depending on the card, I have had a years subscription charged back, thats a hard day to look at stats with a $200 charge back.
echecks, are more or less a bank wire, and even still because its online can be charged back, its more work though.
real checks, depending on the bank and what was bought can be charged back too, esspecially if its something like porn or ebooks.
moneyorders can not at all be charged back once cashed, and even befor they are cashed most banks need it to be issued for 3 weeks befor they will refund it wihtout the original.